Return Policy and Guarantees
All products sold by Eyewearsa.co.za are authentic and carry a 1 year guarantee from date of purchase.This guarantee is against any manufacturing defects.It excludes misuse, normal wear and tear, and scratches on lenses.Shipping of all products on Eyewearsa.co.za is within 2-3 working days within South Africa by courier to door.Shipping Costs R50 for to door delivery within South Africa.
Your satisfaction is our goal. If you are unhappy with the product you purchased, you may return them within 7 working days from date of delivery and you will be liable for a 15 % handling fee. Products must be unused, unworn, undamaged, and returned in original condition with all the accessories, certificate and case. The article must be sent in its original packaging. All the returned items are visually inspected upon receipt for signs of wear prior to the issuance of any refunds, exchanges or credits. Eyewearsa.co.za cannot offer any exchanges prior to the product been returned to us. If our conditions and instructions will not be respected, Eyewearsa.co.za will refuse the package. If our procedure will be followed, Eyewearsa.co.za will refund you the amount of the product less 15 % handling fee.You, the purchaser will be liable for the shipping costs. The refund will be processed within 7 days from the receiving date.